General Terms and Conditions

General Terms and Conditions

§1 Scope of Application

The following general terms and conditions apply to all deliveries between us and a consumer in the version applicable at the time the order is placed.

A consumer in the sense of the terms and conditions shall be any natural person. The resulting legal transactions must neither be used for commercial nor self-employed professional work.

Any rules deviating from the conditions shall only be valid if confirmed in writing by all contracting parties.

§2 Conclusion of the Contract

The following rules about conclusion of the contract shall apply to orders through our online shop:
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A contract concluded shall be entered into with :

Alcosmed GmbH

Hauptstraße 37

04932 Röderland / OT Prösen

Germany

Tax ID: 057/105/03208

The presentation of goods in our online shop shall not be any legally binding contract offer on our side, but rather a non-committal request to the consumer to order goods. By ordering the desired goods, the consumer makes an offer for conclusion of a purchasing contract that is binding upon him.

The offer is accepted in writing or in text form or by shipping the ordered goods within one week. After unsuccessful expiration of this period, the offer is deemed rejected.

When an order is received by our online shop, the following rules shall apply:

The consumer makes a binding contract offer by successfully completing the order procedure intended for in our online shop.

The order is placed in the following steps:

1) Registration as customer (login or new registration with all required information)

2) Selection of the desired goods in the catalogue

3) Confirmation by clicking the button „Into the shopping cart“

4) Review of the information in the shopping cart

5) Pushing the button „Check out“

6) Review or correction of the respective data entered.

7) Binding placement of the order.

The consumer may return to the page where the customer’s information is entered before bindingly placing the order by pushing the „back“ button in his Internet browser after reviewing his information to correct wrong input, or cancel the order process by closing the browser. We will confirm receipt of the order immediately with an automatically generated email (receipt confirmation). This shall not yet constitute acceptance of the offer. The offer shall be accepted in writing, in text form or by shipping the ordered goods within one week.

Storage of the contractual text in case of orders through our online shop:We will store the contractual text and send you the order data and our general terms and conditions by email along with the order and shipping confirmations.

The general terms and conditions can also be viewed at any time at http://www.alcosmed.de/alcosmed/agb/

§3 Reservation of Title

We retain title in the delivered goods until all claims have been met completely.

§4 Prices

All indicated prices shall be end prices including VAT. The additional delivery costs can be taken from § 5 of our general terms and conditions.

§5 Delivery Conditions and Shipping Costs

Period

Where not agreed on differently or indicated differently in the offer (e.g. product temporarily not in stock), we shall ship the goods within one working day of receipt of the payment.

Countries and shipping costs

Starting at an order value of 40 €, we deliver free of shipping costs within Germany. Apart from this, a shipping flat rate of 3.95 € shall apply.

We deliver to the following countries:

EU countries:

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxemburg, Malta, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, Cyprus.

Non-EU 1:

Liechtenstein, Monaco, Switzerland, Andorra, San Marino, Vatican City, Albania, Bosnia-Herzegovina, Bulgaria, Ireland, Macedonia, Rep. Moldova, Montenegro, Norway, Serbia, Ukraine, Belarus.

Non-EU 2:

Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Morocco, Russian Federation, Syria, Tunisia, Turkey, Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, VR China, India, Indonesia, Iraq, Iran, Japan, Jordan, Cambodia, Canada, Kazakhstan, Qatar, Kirgizstan, Kuwait, Laos, Malaysia, Maldives, Mongolia, North Korea, Oman, East Timor, Papua-New Guinea, Philippines, Saudi-Arabia, Singapore, Sri Lanka, South Korea, Tadzhikistan, Taiwan, Thailand, Turkmenistan, USA, Uzbekistan, United Arab Emirates, Vietnam.

§6 Payment Conditions

Payment shall be made by advance payment (advance money transfer, direct debit, PayPal, credit card). We reserve the right to exclude individual payment types. You will receive our bank data for advance money transfer in the order confirmation. The account data for direct debiting must be indicated during the order process. The amount of the invoice shall be payable within 10 days. You must only execute any right of retention where claims are from the same contractual relationship.

§7 Warranty

Warranty shall be according to the statutory provisions.

§8 Data Privacy

When visiting our website, the IP address currently used by your PC, date, time, browser type and operating system of your PC, as well as the pages viewed by you are logged. Conclusion to any personal data is neither possible nor intended by this.

When initiating, concluding, processing and reverse processing a purchasing contract, we collect, store and process data in the scope of the statutory provisions.

The personal data that you report to us, e.g. in an order or by email (e.g. your name and contact data) shall only be used for correspondence with you and only for the purpose for which you have provided them to us. We only pass on your data to the shipping company charged with delivery as far as this is required for delivery of the goods. To process the payment, we shall pass on your payment data to the credit institution charged with payment.

We represent that we do not pass on your personal data to any third parties except where we are required to do so by law or where you have expressly consented to this in advance. Where we use any third-party services for the execution and performance of processing steps, the provisions of the Federal Data Privacy Act shall be observed.

Duration of storage

Personal data disclosed to us through our website shall only be saved until the purpose for which they were entrusted to us has been met. Where any retention periods under trade- or tax-law must be observed for this, the duration of storage of specific data may be up to 10 years.

Your rights

Where you no longer consent to storage of your personal data, or where they have become incorrect, we shall initiate the deletion, correction or blocking of your data upon the corresponding instructions in the scope of the statutory provisions. On request, you will receive information about all personal data that we have stored about you free of charge.

If you have any questions about the collection, processing or use of your personal data, desire information, correction, locking or deletion of data, contact:

Alcosmed GmbH

Hauptstraße 37

04932 Röderland / OT Prösen

Germany

email: info@lamerci.de

phone: +49 (0) 35 33 / 7670814

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. („Google“). Google Analytics uses „Cookies“, text files that are stored on your computer and that permit analysis of your use of this website.

The information generated by the cookie about your use of this website is usually transferred to a server of Google in the USA and saved there. If IP anonymisation is activated on this website, your IP address will be shortened first by Google within a member state of the European Union or other states that are parties of the Convention on the European Economic Area.

Only in exceptions will the full IP address be transferred to a server of Google in the USA and shortened there. On the order of the operator of this website, Google will use this information to assess your use of this website, to generate reports about website activity and to render other services connected to website use and internet use for the website operator.

The IP address submitted by your browser in the scope of Google Analytics shall not be combined with any other data of Google. You may prevent the saving of cookies by making the corresponding setting in your browser software; however, note that you may not be able to fully use all functions of this website then.

You may also prevent the recording of data generated by the cookie regarding your use of the website (incl. your IP-address) by Google and the processing of these data by Google by downloading and installing the browser plugin available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

§9 Revocation Statement

Revocation

You may revoke your contractual declaration in text form (e.g. letter, fax, email) without indicating any reason within 14 days or – if the object has been provided to you before the end of the period – also by returning the object.

The period shall commence upon receipt of this information in text form, but not before receipt of the goods by the recipient (at recurring delivery of goods of the same type, not before receipt of the first partial delivery) and also not before we have complied with our information obligations according to section 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB and our obligations pursuant to § 312g paragraph 1 sentence 1 German Civil Code in conjunction with section 246 § 3 EGBGB.

To maintain the revocation period, timely dispatch of the revocation or object shall be sufficient. The revocation shall be sent to :

Alcosmed GmbH

Hauptstraße 37

04932 Röderland / OT Prösen

Germany

email: info@alcosmed.de

Consequences of revocation

In case of effective revocation, the performance received by either party shall be returned and any use taken (e.g. interest) shall be released. If you cannot return or release the service and benefits (e.g. usage benefits) received, or if you can only do so partially or only in a deteriorated condition, you shall be liable for compensation for lost value. You shall only be liable for compensation for deterioration of the object and use taken where the use or deterioration is due to handling of the object that exceeds verification of the properties and function. „Verification of the properties and function“ means testing and trying out of the respective goods – as it is possible and common in a store as well.

Objects that can be sent by parcel shall be returned at our risk. You shall assume the regular costs for the return of the delivered goods corresponding to the ordered ones and if the price of the object to be returned does not exceed an amount of 40 Euro or if you have not yet paid the compensation or a contractually agreed instalment at the time of revocation in the case of a higher price. Otherwise, return shall be free of charge for you.

Objects that cannot be sent in a parcel shall be collected from you. Obligations to reimbursement of payments must be met within 30 days.

The period shall commence with dispatch of your revocation statement or the object for you, and with its receipt for us.

§10 Miscellaneous

German law shall apply exclusively.

We reserve the right to change the general terms and conditions at any time. The respective current version can be found online and as a PDF download at: http://www.alcosmed.de/alcosmed/agb/ at any time.